Terms & Conditions

Terms and Conditions

The Odd Prani, makes available information and materials on the website www.theoddprani.com are subjected to the following terms and conditions (Terms of Use).

Your use of www.theoddprani.com constitutes your agreement to follow and be bound by these Terms of Use; if you don’t agree to the terms and conditions you may not use this site(www.theoddprani.com).

The Odd Prani reserves the right to change these Terms of Use periodically without any prior notice.

Shipping

A Shipping charge of Rs. 50 will be applied if the total cart value at check out is below Rs. 299.

All orders usually gets shipped within 2-4 business days. So you can expect a delivery between 5-10 business days.

Return / Refund / Replacement :

If you receive a damaged product

  • Drop us a mail at customercare@theoddprani.com with images of the damaged product within 10 days of receiving the order. We will check and have the product replaced.
  • We don’t have a refund policy as of now. So whatever you purchase can only be exchanged and NOT REFUNDED; provided the product is unused with the tags intact, in the original packaging and in resalable condition.

What to do if you don’t like the product?

Drop us a mail at customercare@theoddprani.com and we can get it replaced with another product of your choice.

Please note that the products purchased can be exchanged (unopened / unused without damage and with all the tags intact) within 15 days of receiving the order and please pack the items securely to prevent any loss or damage during transit.

Please make sure that the returned product(s) is/are packed well to avoid any damages in transit. The product should be returned in its original state for the exchange to be processed.The exchange will be processed within 5-7 working days.

  • Shipping are non-refundable.
  • No return / refund / exchange is possible for customised products unless it is damaged.
  • Any purchased product can only be exchanged once.

Cancellation :

  • Please mail us at customercare@theoddprani.com for cancellation request within 12 hours of placing the order.
  • Orders can only be cancelled if it has not been shipped from our warehouse.
  • Once shipped, we will not consider cancellation requests.

Refund for the cancelled order :

If the payment was by credit/debit card or net-banking, the money will be refunded to your credit/debit card or net-banking account, respectively. Typically, refunds are processed between 7-10 working days.

Care Instructions

If the product is damaged or affected in any way on account of improper, reckless use, disregard of care instructions provided, we assume no liability for the damage or any shortcomings in the make or quality of the product.

Copyright & Intellectual Property

The trademark “The Odd Prani” is a proprietary trademark of SAMSTHITHI VENTURES LLP, used under a permitted license by The Odd Prani.

Limitation of Liability

Given the unpredictability of technology and the online environment, The Odd Prani does not warrant that the functions or operations of this website will be uninterrupted or be error-free, those defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements.

As a visitor and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website.

As a visitor and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk.

The Odd Prani shall not be liable for damages of any kind related to your use of or inability to access this website.

Availability, Product Information, Pricing & Colors

At The Odd Prani, we go out of our way to give you the kind of distinctive merchandise for which our brand “The Odd Prani” is recognized. Please understand that many of our featured items are offered in limited quantities and, because of their limited availability, stock will not and cannot be refreshed.

That means once an item is gone, it may be gone for good and not appear on the website again unless we plan on bringing it back in stock.

When an item featured on www.theoddprani.com is no longer in stock, we make every attempt to remove that item from the website in a timely manner.

Most www.theoddprani.com products displayed on the website are available while supplies last.

We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, due to monitor discrepancies, we cannot guarantee that your display of color will be accurate.

Indemnification

You agree to indemnify, defend, and hold harmless The Odd Prani, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Correspondence

Although we will make every effort to respond quickly to applicable email messages, The Odd Prani is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions.

Contact Us

We would love to hear from you and welcome suggestions, questions about our products, feedback, and ideas for new products.

Email:- customercare@theoddprani.com

For bulk orders:- corporate@theoddprani.com